Beyond the flagship:
How to turn your coffee shop success into a multi-site empire
Learn how to scale your coffee shop without losing the culture that built it.
Date:
17 November 2025
Time:
6 pm (BST)
Location:
In-person, Central London
Scaling a coffee shop is about much more than opening new doors. It is about replicating success without losing the standards, culture, and identity that make your café special.
Independent owners often find that what worked perfectly for one site does not automatically translate across new locations. Managing finances, maintaining consistency, and building the right systems become increasingly complex with every stage of growth.
This workshop is designed to bridge that gap. You will gain practical insights and a proven framework for sustainable multi-site expansion, combining financial strategy with operational excellence.
Here’s what you’ll learn:
Finance:
- Budgeting for additional locations, including upfront costs and cash flow planning
- Understanding and managing profit margins across multiple sites
- Forecasting and controlling operational costs such as rent, utilities, and staffing
- Categorising sites and business areas to analyse financial performance effectively
Operations:
- Staffing and recruitment: building and training teams across multiple sites
- Quality and consistency: maintaining your product and service standards
- Processes and efficiency: standardising daily operations and procedures
- Site selection: choosing new locations strategically for long-term success
Please note: Space for this event is limited, as we want to create an intimate and engaging learning experience for everyone involved. Attendance will be on a first-come basis.
Who you’ll learn from:
Kallie Kocourek
Former Head of Operations at Roasting Plant
Kallie has led major speciality coffee operations, most recently at Roasting Plant. She brings practical insights from her experience growing multi-site cafés, helping coffee shop owners scale successfully while maintaining their quality, culture, and identity.
Steven Jackson
Senior Business Development Manager at Rise Accounting
Steven has extensive experience helping hospitality owners turn complex numbers into clear insights, guiding cafés and restaurants to strengthen profitability, make smarter choices, and manage growth with confidence.